Support
Unified Communications

Unified Communications is suggested to be one of the most important prospect for enterprises. It is just the starting point for business. Unified Communications service integrate your communications with business processes. It therefore ensures that the information reaches the recipients quickly through the most appropriate medium. Our offerings include --

  • Video Management
  • Managed telepresence services
  • Monitor and manage telepresence elements

 

Video Management:

This service provides end-to-end support and preservation of Video conferencing systems and infrastructure. This service consists of devices such as camera, connectivity, display equipment, and conference manager.

Managed Telepresence services:

This specialized and integrated Communications service encompasses uninterrupted support and Telepresence infrastructure. This service consists of devices like Encoders, Multipoint switch, Telepresence manager, camera, plasma, projectors, and IP phones, and supervision of Telepresence infrastructure.

Monitor and manage Telepresence elements:

Our structural view of performance communication infrastructure includes

  • Supervision and Management of TCP/IP enabled components - Encoders, Multipoint switch, Tele presence manager, Camera, Plasma, projectors and IP phones
  • ITIL Processes for Incident, problem, change, and Release management
  • Service dashboard incorporated with overall reporting
  • Integrated Data, Voice and Video Management
  • Integrated data, voice and video management involves integrated monitoring and management of TP along with WAN, LAN, and UC, along with Telepresence